Scanned comp most days after avg so called healed this trogen PSW.BISPY.D but since yesterday I am getting this from avg when i switch on.run avg as there is a trogen in PSW.BISPY.D C:/ system volume information\_restore{1253e782-d7a7-45ac-aae2-dd605bb90019}\a000675.exe

How do i delete manually i went into c and windows and found system but cant find volume? in system all i seem to have is drivers? Help
I need to get rid once and for all.
I have done on-line scan does not find also run AVG twice does not pick it up

H went and downloded virus removal utilities to scan and remove PSW.BISPY. which avg said was in (in C:\SYSTEM VOLUME INFORMATION\-RESTORE)
Turned system restore of and booted in safe mode,scanned twice but still cant find the virus .
This is doing me head in have you any ideas?

Hi Millie,

If you ever find a virus, then you should always perform a second antivirus scan with System Restore disabled.

Windows does not let you quarantine or delete virii that are in System Restore, so by disabling it will destroy the contents. By doing a second scan is just a precaution to take. Normally, by disabling System Restore and then rebooting followed by enabling will destroy the virii data.

But if you had done a System Restore before disabling it, then you would have got the virus back.

In your case you have done the correct thing by disabling System Restore, after finding a virus - I hope you have remembered to enable System Restore now...

By default Windows protects System Restore, this is why you cannot edit the System Volume Information directly.

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