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Old 02-06-2006, 02:36 PM
Rob's Avatar
Rob
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Re: Windows messenger - receipient gets no audio or picture



"Jonathan Kay [MVP]" wrote:
[color=blue]
> Hi Nancy,
>
> The QoS (Quality of Service) packet scheduler basically schedules some internet "packets"
> over some other, so that they're delivered more on time (therefore important packets, like
> audio are delivered faster over say advertisements on a web page). Unfortunately in some
> cases this doesn't work -- turning this functionality off won't actually "break" anything.
>
> As for programming, I've been known to code here and there =)
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> [url]http://www.microsoft.com/windowsxp/expertzone/[/url]
> Messenger Resources - [url]http://messenger.jonathankay.com[/url]
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>[/color]
JK-

I recently installed a Logitech Quickcam for my mother on a Dell XP machine.
My brother installed the same camera on a nearly identical machine. When he
contacts my mother via Windows Messenge, his camera/microphone comes on
immediately upon launching WIndows Messenger, and we have no problem
receiving his video/audio. However, when my mother launches Windows
Messenger, for some reason Messenger does not turn on her camera/ microphone.

Nothing is wrong with the camera or microphone - when we launch
Quickcapture, the camera/microphone comes on and works perfectly well.

How can I get WIndows messenger to turn on the camera/microphone the way
that it is supposed to and the way that it does for my brother?

I've already installed the latest version of Windows Messenger.

Thanks for your advice.

Rob
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  #2 (permalink)  
Old 02-06-2006, 02:36 PM
Jonathan Kay [MVP]'s Avatar
Jonathan Kay [MVP]
Guest
 
Posts: n/a
Re: Windows messenger - receipient gets no audio or picture

Greetings Rob,

She may just need to go through the Audio and Video Tuning Wizard. To do so, click the Tools
menu, then Audio Tuning Wizard and go through the wizard to setup everything.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
[url]http://www.microsoft.com/windowsxp/expertzone/[/url]
Messenger Resources - [url]http://messenger.jonathankay.com[/url]
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Rob" <Rob@discussions.microsoft.com> wrote in message
news:6C522989-3B86-4674-9744-B46EEC5F7A8E@microsoft.com...[color=blue]
> JK-
>
> I recently installed a Logitech Quickcam for my mother on a Dell XP machine.
> My brother installed the same camera on a nearly identical machine. When he
> contacts my mother via Windows Messenge, his camera/microphone comes on
> immediately upon launching WIndows Messenger, and we have no problem
> receiving his video/audio. However, when my mother launches Windows
> Messenger, for some reason Messenger does not turn on her camera/ microphone.
>
> Nothing is wrong with the camera or microphone - when we launch
> Quickcapture, the camera/microphone comes on and works perfectly well.
>
> How can I get WIndows messenger to turn on the camera/microphone the way
> that it is supposed to and the way that it does for my brother?
>
> I've already installed the latest version of Windows Messenger.
>
> Thanks for your advice.
>
> Rob[/color]


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