I was running Windows Update and it hung (for several hours). Since then,
when I shut down my computer, it wants to install updates. If I let it, it
never seems to actually do anything. If I try to run Window Update, it just
hangs.

In looking at my update history, I can see that the last four updates (all
on the same day) failed. The first one had error code 0x80200010. The
others have error code 0x80246005.

Following some instructions/suggestions here, I did the following (stated
briefly):
1) stopped wuauserv
2) moved files in C:\WINNT\SoftwareDistribution\Download to another
directory (instead of deleting them)
3) started wuauserv
4) ran disk cleanup.

Looking at WindowsUpdate.log, a few days before downloading those updates,
there was a syncupdate failure 0x8024400D, soap client error 7, soap error
code 300.

The following day, I have "WU client failed searching for update with error
0x8024001b.

The day shown for my failed updates shows "DnldMgr BITS job ... hit a
transient error, updateID = ... , error 0x80200010.

Suggestions?

Thanks,

Art S

Art,

For error 0x80246005
1) stop wuauserv
2) delete C:\WINNT\SoftwareDistribution\** DataStore <--- this folder
3) start wuauserv

In fact, all of the errors could well be from an "ill" Software
Distribution folder and it's subfolders.
Right click it, choose Properties, and post back with how big it is, please.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Art wrote:
[color=blue]
> I was running Windows Update and it hung (for several hours). Since then,
> when I shut down my computer, it wants to install updates. If I let it, it
> never seems to actually do anything. If I try to run Window Update, it just
> hangs.
>
> In looking at my update history, I can see that the last four updates (all
> on the same day) failed. The first one had error code 0x80200010. The
> others have error code 0x80246005.
>
> Following some instructions/suggestions here, I did the following (stated
> briefly):
> 1) stopped wuauserv
> 2) moved files in C:\WINNT\SoftwareDistribution\Download to another
> directory (instead of deleting them)
> 3) started wuauserv
> 4) ran disk cleanup.
>
> Looking at WindowsUpdate.log, a few days before downloading those updates,
> there was a syncupdate failure 0x8024400D, soap client error 7, soap error
> code 300.
>
> The following day, I have "WU client failed searching for update with error
> 0x8024001b.
>
> The day shown for my failed updates shows "DnldMgr BITS job ... hit a
> transient error, updateID = ... , error 0x80200010.
>
> Suggestions?
>
> Thanks,
>
> Art S
>
>
>
>
>
>[/color]

The size is 8.51MB, with size on disk also being 8.51 MG (6 files, 1 folders).

Art

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uRoYY1yzGHA.5048@TK2MSFTNGP05.phx.gbl...[color=blue]
> Art,
>
> For error 0x80246005
> 1) stop wuauserv
> 2) delete C:\WINNT\SoftwareDistribution\** DataStore <--- this folder
> 3) start wuauserv
>
> In fact, all of the errors could well be from an "ill" Software Distribution folder and it's
> subfolders.
> Right click it, choose Properties, and post back with how big it is, please.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Art wrote:
>[color=green]
>> I was running Windows Update and it hung (for several hours). Since then, when I shut down my
>> computer, it wants to install updates. If I let it, it never seems to actually do anything. If
>> I try to run Window Update, it just hangs.
>>
>> In looking at my update history, I can see that the last four updates (all on the same day)
>> failed. The first one had error code 0x80200010. The others have error code 0x80246005.
>>
>> Following some instructions/suggestions here, I did the following (stated briefly):
>> 1) stopped wuauserv
>> 2) moved files in C:\WINNT\SoftwareDistribution\Download to another directory (instead of
>> deleting them)
>> 3) started wuauserv
>> 4) ran disk cleanup.
>>
>> Looking at WindowsUpdate.log, a few days before downloading those updates, there was a syncupdate
>> failure 0x8024400D, soap client error 7, soap error code 300.
>>
>> The following day, I have "WU client failed searching for update with error 0x8024001b.
>>
>> The day shown for my failed updates shows "DnldMgr BITS job ... hit a transient error, updateID =
>> ... , error 0x80200010.
>>
>> Suggestions?
>>
>> Thanks,
>>
>> Art S
>>
>>
>>
>>
>>[/color][/color]

That appears to have resolved the problem. Thanks,

I noticed that the four updates that had error codes weren't uploaded
when Windows Update ran and they aren't listed in Add or remove programs.
Do I need to upload them manually or, given that Windows Update didn't
download them, are they covered by later updates?

Art S

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uRoYY1yzGHA.5048@TK2MSFTNGP05.phx.gbl...[color=blue]
> Art,
>
> For error 0x80246005
> 1) stop wuauserv
> 2) delete C:\WINNT\SoftwareDistribution\** DataStore <--- this folder
> 3) start wuauserv
>
> In fact, all of the errors could well be from an "ill" Software Distribution folder and it's
> subfolders.
> Right click it, choose Properties, and post back with how big it is, please.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Art wrote:
>[color=green]
>> I was running Windows Update and it hung (for several hours). Since then, when I shut down my
>> computer, it wants to install updates. If I let it, it never seems to actually do anything. If
>> I try to run Window Update, it just hangs.
>>
>> In looking at my update history, I can see that the last four updates (all on the same day)
>> failed. The first one had error code 0x80200010. The others have error code 0x80246005.
>>
>> Following some instructions/suggestions here, I did the following (stated briefly):
>> 1) stopped wuauserv
>> 2) moved files in C:\WINNT\SoftwareDistribution\Download to another directory (instead of
>> deleting them)
>> 3) started wuauserv
>> 4) ran disk cleanup.
>>
>> Looking at WindowsUpdate.log, a few days before downloading those updates, there was a syncupdate
>> failure 0x8024400D, soap client error 7, soap error code 300.
>>
>> The following day, I have "WU client failed searching for update with error 0x8024001b.
>>
>> The day shown for my failed updates shows "DnldMgr BITS job ... hit a transient error, updateID =
>> ... , error 0x80200010.
>>
>> Suggestions?
>>
>> Thanks,
>>
>> Art S
>>
>>
>>
>>
>>[/color][/color]

You're welcome, Art. Remind me which 4 updates and we'll provide you
direct download links for them.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Art S wrote:
[color=blue]
> That appears to have resolved the problem. Thanks,
>
> I noticed that the four updates that had error codes weren't uploaded
> when Windows Update ran and they aren't listed in Add or remove programs.
> Do I need to upload them manually or, given that Windows Update didn't
> download them, are they covered by later updates?
>
> Art S
>
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:uRoYY1yzGHA.5048@TK2MSFTNGP05.phx.gbl...
>[color=green]
>>Art,
>>
>>For error 0x80246005
>>1) stop wuauserv
>>2) delete C:\WINNT\SoftwareDistribution\** DataStore <--- this folder
>>3) start wuauserv
>>
>>In fact, all of the errors could well be from an "ill" Software Distribution folder and it's
>>subfolders.
>>Right click it, choose Properties, and post back with how big it is, please.
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>Art wrote:
>>
>>[color=darkred]
>>>I was running Windows Update and it hung (for several hours). Since then, when I shut down my
>>>computer, it wants to install updates. If I let it, it never seems to actually do anything. If
>>>I try to run Window Update, it just hangs.
>>>
>>>In looking at my update history, I can see that the last four updates (all on the same day)
>>>failed. The first one had error code 0x80200010. The others have error code 0x80246005.
>>>
>>>Following some instructions/suggestions here, I did the following (stated briefly):
>>>1) stopped wuauserv
>>>2) moved files in C:\WINNT\SoftwareDistribution\Download to another directory (instead of
>>>deleting them)
>>>3) started wuauserv
>>>4) ran disk cleanup.
>>>
>>>Looking at WindowsUpdate.log, a few days before downloading those updates, there was a syncupdate
>>>failure 0x8024400D, soap client error 7, soap error code 300.
>>>
>>>The following day, I have "WU client failed searching for update with error 0x8024001b.
>>>
>>>The day shown for my failed updates shows "DnldMgr BITS job ... hit a transient error, updateID =
>>>... , error 0x80200010.
>>>
>>>Suggestions?
>>>
>>>Thanks,
>>>
>>>Art S
>>>
>>>
>>>
>>>
>>>[/color][/color]
>
>[/color]