Auto Updates can't see update site - manual works fine

#1 (**permalink**) 09-01-2006, 09:01 AM

I've looked through the newsgroup here back a ways and didn't see an answer
given for this. The Automatic Updates on my machines is returning this
attached error in the Event Viewer. I am not an MCSE though I do have to
make these machines work.

We are in a SBS domain which is also my ISA server and Trend Micro
Client/Server Message Security is deployed from this SBS machine as well. The
Microsoft Firewall is being run on all my workstation though not the Trend
Micro flavor.

So anyway - manually updating works just dandy going through Start. Programs[color=blue]
>Windows Update. But Automatic updates cannot see the Update Server.[/color]

Event Viewer clipped and attached. Any ideas?

Event Type: Error
Event Source: Windows Update Agent
Event Category: Software Sync
Event ID: 16
Date: 9/1/2006
Time: 8:07:36 AM
User: N/A
Computer: TEASTMAN
Description:
Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install updates according to the
set schedule. Windows will continue to try to establish a connection.

For more information, see Help and Support Center at
[url]http://go.microsoft.com/fwlink/events.asp[/url].
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 30 sult=0x0
0010: 30 30 30 30 30 30 30 20 0000000
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 30 30 30 30 30 30 ={000000
0028: 30 30 2d 30 30 30 30 2d 00-0000-
0030: 30 30 30 30 2d 30 30 30 0000-000
0038: 30 2d 30 30 30 30 30 30 0-000000
0040: 30 30 30 30 30 30 7d 20 000000}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 30 Number=0
0058: 20 00 .

#2 (**permalink**) 09-01-2006, 04:00 PM

WoodBender,

Try the Small Business Server General newsgroup :
[url]http://support.microsoft.com/newsgroups/newsReader.aspx?lang=en&cr=US&dg=microsoft.public.windows.server.sbs&sloc=en-us[/url]

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

WoodBender wrote:
[color=blue]
> I've looked through the newsgroup here back a ways and didn't see an answer
> given for this. The Automatic Updates on my machines is returning this
> attached error in the Event Viewer. I am not an MCSE though I do have to
> make these machines work.
>
> We are in a SBS domain which is also my ISA server and Trend Micro
> Client/Server Message Security is deployed from this SBS machine as well. The
> Microsoft Firewall is being run on all my workstation though not the Trend
> Micro flavor.
>
> So anyway - manually updating works just dandy going through Start. Programs
>[color=green]
>>Windows Update. But Automatic updates cannot see the Update Server.[/color]
>
>
> Event Viewer clipped and attached. Any ideas?
>
>
>
>
>
>
> Event Type: Error
> Event Source: Windows Update Agent
> Event Category: Software Sync
> Event ID: 16
> Date: 9/1/2006
> Time: 8:07:36 AM
> User: N/A
> Computer: TEASTMAN
> Description:
> Unable to Connect: Windows is unable to connect to the automatic updates
> service and therefore cannot download and install updates according to the
> set schedule. Windows will continue to try to establish a connection.
>
> For more information, see Help and Support Center at
> [url]http://go.microsoft.com/fwlink/events.asp[/url].
> Data:
> 0000: 57 69 6e 33 32 48 52 65 Win32HRe
> 0008: 73 75 6c 74 3d 30 78 30 sult=0x0
> 0010: 30 30 30 30 30 30 30 20 0000000
> 0018: 55 70 64 61 74 65 49 44 UpdateID
> 0020: 3d 7b 30 30 30 30 30 30 ={000000
> 0028: 30 30 2d 30 30 30 30 2d 00-0000-
> 0030: 30 30 30 30 2d 30 30 30 0000-000
> 0038: 30 2d 30 30 30 30 30 30 0-000000
> 0040: 30 30 30 30 30 30 7d 20 000000}
> 0048: 52 65 76 69 73 69 6f 6e Revision
> 0050: 4e 75 6d 62 65 72 3d 30 Number=0
> 0058: 20 00 .
>[/color]