You may have noticed we have now implemented Live Support. This feature will allow you to chat to a technician, and they will provide you with details on how to resolve a problem.

Please note we use 'Push' technology on Live Support - this means we can automatically send your browser to a specific page, without your interaction. This does not mean we can access your PC! It is what is ment by 'push' technology - we push a website address into your browser.

I thought we should notify you first before you use this feature.

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